Discover Water is a 'dashboard' bringing together for the first time key information about water companies in England and Wales in one place for customers. 


The dashboard aims to be a clear and simple source for trustworthy and factual information.

We’ve created our own dashboard to give a little more detail about our performance and how we compare with other water companies.

You can also read more about our performance during 2016-17 in our Performance, People and Planet Report 

Take a look at how we are performing on a range of measures:

Your drinking water
Taste and smell

Water to your tap
Leaking pipes
Loss of supply
Water pressure
The amount we use

Looking at the money
Annual bill

Customer satisfaction
Complaints from customers
Complaints to CCWater
Service Incentive Mechanism (SIM)