Can I get help paying my bill?

To find out more about our range of support tariffs and payment schemes, please click here.

If you’re having difficulty paying your water bill, you can contact our Customer Care Team on 0333 000 2468. Lines are open Mon-Fri 8am-7pm and Sat 8am-1pm.

We’ll talk you through the payment options available, as well as the special tariffs and support we can offer.

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