Application for New Water Supply Connections
and A & B Type Connections notes
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Ardingly Reservoir Kingfisher Trail
The Kingfisher Trail was originally created in 1996 and is approximately four kilometres in length taking three hours to complete at a leisurely pace.
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Arlington Reservoir Osprey Trail
Arlington Reservoir lies in a tranquil position in the Weald close to the South Downs In 1980 Arlington reservoir was designated as a local Nature Reserve and in 1985 as a Site of Special Scientific Interest.
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Bogus Callers
South East Water warns its customers to be aware of Bogus Callers
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Charges Scheme 2010/2011
Charges Scheme 2010/2011
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Code of Practice - Additional Needs
Code of Practice on Services for Customers with Additional Needs
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Code of Practice - Commercial Debt Collection
This leaflet explains the steps South East Water will take to recover outstanding payments for a commercial water supply.
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Code of Practice - Compensation
How to claim for loss, damage, personal injury
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Code of Practice - Domestic Debt Collection
South East Water offers a range of different payment methods to suit your individual needs and make it easy for you to pay your bill.
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Code of Practice - Guaranteed Standards of Service
We are committed to providing excellent service and we guarantee to provide the following standards of service.
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Code of Practice - Leakage from customers' supply pipes
This explains South East Water's policy for assisting customers' who experience leaks on their supply pipes.
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Code of Practice - Pipelaying
Code of Practice for the Exercise of Pipelaying Powers on Private Land
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Code of Practice - The Water Services We Provide
Code of practice on the water services we provide
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Code of Practice - What do I do if I have a complaint?
We will look at every complaint received against the Company. We have a complaints handling procedure to make sure that we provide a satisfactory explanation to your complaint as quickly as possible.
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Consultation report, draft Water Resources Management Plan, October 2008
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Customer Registration for Water Supplied to Commercial Premises
by South East Water and T & C's
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Customer Registration for Water Supplied to Domestic Properties
by South East Water and T & C's
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Environmental & Social Achievements Report 2008-09
A report which demonstrates how we manage environmental risk and documents our environmental performance and success during 2008-09.
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Environmental Report - Main report, May 2008
The full technical environmental report supporting South East Water's Water Resources Management Plan.
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Environmental Report - Non technical overview, May 2008
A non-technical summary of the environmental report.
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Final Business Plan 2010 - 2015
Supporting Financial Information
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Final Business Plan 2010 - 2015
Tables
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Fire sprinkler systems for residential and domestic residences
This factsheet is a guide for housing developers/sprinkler installers who wish to install domestic and residential sprinkler systems into new or existing properties.
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Fly Fishing in Sussex
South East Water would like to welcome you to the Arlington Reservoir rainbow trout fishery.
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Help The Environment
Use water wisely in the home and garden
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Kent Water Efficiency Seminar
Click here to download the presentations given at the Kent Water Efficiency Seminar held at Ashford International Hotel on 12 April 2010
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Main Report, draft Water Resource Management Plan, May 2008
Draft Water Resource Management Plan
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Main Report, revised Water Resource Management Plan, January 2010
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Mid Kent Water Drought Plan
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Non-technical overview of the draft Water Resource Management Plan, May 2008
Draft Water Resource Management Plan Summary
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Otters and Water Voles
This booklet is aimed at providing information about the Otter and the Water Vole.
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Payment made Easy
Seven easy payment methods to suit your lifestyle
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Self Lay Manual
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South East Water Drought Plan
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South East Water Limited - Annual Report 2008
A report on our consolidated and company activities Annual report and financial statements for the year ended 31 March 2008.
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South East Water Limited - Annual Report 2009
A report on our consolidated and company activities Annual report and financial statements for the year ended 31 March 2009.
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South East Water Limited - Annual Report 2010
A report on our consolidated and company activities Annual report and financial statements for the year ended 31 March 2010.
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South East Water Limited Regulatory Accounts 2008
The regulatory accounts for the year ended 31 March 2008 are the first set for the merged company.
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South East Water Limited Regulatory Accounts 2009
The regulatory accounts for the year ended 31 March 2009 as submitted to OFWAT.
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South East Water Limited Regulatory Accounts 2010
The regulatory accounts for the year ended 31 March 2010 as submitted to OFWAT.
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South East Water's Future Plans 2010-2015 Summary
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Strategic Direction Statement
This document is the strategic direction statement for the newly merged South East Water.
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The Water Supply Regulations
For installations connected to South East Water's supplies, the following information must be sent to Water Regulations
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Water Metering
For more information on water meters
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Water Quality
Making it crystal clear
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Water Supply Licensing: Access Code
2009/10 - 2013/14
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Water UK Customer Guide: Looking after water in your home
This section offers advice on ways of taking care of the water supply in your own home.
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WaterSure Application Form
WaterSure can help you if you have a low-income and your water is supplied by a meter, by limiting charges for water and sewerage services as long as you meet certain criteria.
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Wise up on water!
Water is well known for its revitalising properties. Yet even though it is vital to health, it frequently gets overlooked as an essential nutrient.
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Wise up on water!
Children establish drinking patterns early in childhood, so it is vital to teach them about the importance of good hydration at an early age. Good hydration benefits children¿s health now and in the future.
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Wise up on water!
Next time you feel thirsty - have a drink of water. Not only will you be quenching your thirst, but you will also be helping to protect yourself against three of the biggest killer cancers.
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