News at a glance

South East Water targets leaks
South East Water has increased its team of leakbusters to help find and tackle leaks in response to the “Big Freeze” of December and January.

Ancient discovery along water pipeline
Archaeologists working along the route of a new £1.3 million water pipeline scheme to ensure drinking water supplies are protected in the Pembury and Tunbridge Wells area have discovered an ancient settlement – one that is more than 2,000 years old.

Toilet training for a greener future
As the toilet world celebrates more than a century of flushing on Thomas Crapper Day (January 27), South East Water is urging customers to reflect on their smallest room.
Welcome to South East Water

Welcome to the South East Water website, which is packed with information about how we supply large parts of Kent, Sussex, Hampshire, Berkshire and Surrey with top quality drinking water.

During the cold weather South East Water is dealing with a large number of burst water mains across our region. We really appreciate our customers help with finding and reporting any leaks they may discover. We have a dedicated Leakline which is free to call.

While our Operations Team is out working to fix these, they are also doing everything they can to ensure water continues to reach customer taps by re-routing our network. This may mean people find the water tastes or smells differently to what they are used to. It’s nothing to worry about and it will get back to normal as soon as the pipes are fixed.

We continue to urge customers to think about giving homes their own special winter wrapping. Insulating pipes now against spells of colder weather can help prevent burst pipes, which can cause misery if hundreds of litres of water pour through ceilings and damage buildings and furniture.  See our tips to beat the winter blues.