Water charges: single room tariff

We offer a single room tariff which can help those customers who occupy a single room with communal hot water and laundry facilities, such as sheltered accommodation and houses of multiple occupancy, and are unable to have a water meter fitted.

How do I qualify?

If it has not been possible to install a meter at your home, you may be billed on an assessed charge.

However if you only occupy a single room you may qualify for the single room tariff which is a reduced tariff to reflect that fact you will use less water within your home.

Do I need to contact South East Water?

Yes, if you think you may qualify for this reduced tariff, please call us on 0333 000 0005.

Having difficulty paying your bill?

If you don’t think this tariff applies to you, but you are worried about paying your bill, please get in touch as soon as possible. We offer a range of payment options and support tariffs to help our customers.

Contact our Payment Helpline on 0333 000 0005 for advice on a range of payment options, special tariffs and support.

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