Social Tariff

If you have a low income or are in receipt of specific benefits, you may be eligible for our new Social Tariff. If you’re successful, your water bill will be capped at our fixed charge for the year.

Do I qualify?

To qualify for the Social Tariff you must have a household income of less than the HMRC’s low income threshold, which currently is £16,105, excluding the following benefits: Child Tax Credit Disability Living Allowance, Mortgage Interest Relief, Attendance Allowance Housing & Council Tax Benefit.

How to apply

To apply for the Social Tariff, contact us on 0333 000 0001 or download the application form below and return it to us at: Customer Care Team, South East Water, Rocfort Road, Snodland, Kent, ME6 5AH.

Download the Social Tariff application form