After several bursts in the last five years, this project will be replacing approximately 600 metres of aging, burst prone pipe in the Shalloak Road area in order to strengthen the network, make your water supply more reliable, and reduce the amount of water lost to burst pipes in Kent.
Key facts
Location: Shalloak Road
Work: Replacing approx 600m of water main
Starts: Monday 27 April
Duration: Approx. four months
Investment: Approx. £800,000
When will work start, and how long will it take?
We’ll be starting work in Shalloak Road on Monday 27 April. We expect the work to take approximately four months. We’ll do our best to get the work done faster if we can.
Third party work on Shalloak Road
Network Rail will be carrying out maintenance on some road markings on Shalloak Road near the railway line.
They will be working on a single lane and this will include the need for a 15 minute temporary obstruction of the road whilst central road markings are placed.
The single lane working is taking place overnight on the Monday 17 August 2026 between 23:45 and 05:00 hours and access will be maintained via traffic signals which will hopefully prevent any inconvenience to road users.
Will there be roadworks?
For the safety of our team and the public, we will need to implement a rolling road closure along the route of this project.
We know road closures can be disruptive and they are a last resort, however safety is at the forefront of our minds. An evolving diversion route, agreed with Kent Highways, will be signposted for the duration and published on this webpage.
Key:
Blue line: diversion route
Red line: Rolling road closure route
Project updates
Friday, 28 August 2026
14:35 PM
Project update
Shalloak Road is open to motorists again. However, our work on this vital project continues on private land.
We’ll need to return at a later date to complete the remaining stages of the project, including a final connection to our network.
As we have previously mentioned, we will update our customers when we have confirmed dates.
Friday, 28 August 2026
14:35 PM
Tuesday, 18 August 2026
15:30 PM
Project update
We have now completed the main laying on this project and we’re carrying out pressure testing on the new pipeline.
We’ll be clearing the site this week to re-open the road following reinstatement.
We’ll need to return at a later date to complete the remaining stages of the project, including a final connection to our network.
We’ll provide a further update on this when we have confirmed a date with Kent Highways.
Tuesday, 11 August 2026
12:30 PM
Project update
We have now moved into private land next to Shalloak Road and we will be removing our road closure in the coming week.
We expect to return to the road in the near future in order to lay the final length of pipe and will update you when we have a confirmed date.
Tuesday, 4 August 2026
07:39 AM
We’ve now laid around 458 metres of new water main and will continue to lay in private land this week.
Thursday, 23 July 2026
07:30 AM
Project update
We are continuing to make progress on Shalloak Road and we expect to reopen the road once we reach the private land we will be continuing the work on in approximately three weeks.
We expect to return to Shalloak Road again in October for us to finish off the project, subject to the notices being approved, this will require another road closure.
Tuesday, 14 July 2026
13:00 PM
Project update
We’ve now laid around 322 metres of new pipeline, and will be continuing to work along the road this week.
Thursday, 9 July 2026
08:45 AM
Project update
We’ve now laid around 310 metres of new pipeline.
This week, we’ll continue our work towards the Dengrove mobile home park and will return the road to a safe and driveable condition once we reach that location.
Wednesday, 1 July 2026
13:00 PM
Project update
We have now laid 292 metres of pipe on this project.
We continue to work closely with external partners to ensure that this work is carried out as safely as possible due to existing utility services being present on our working route.
We are likely to pause this project in the near future in order to carry out some vital work in Sturry Road.
This will see us leave the site and re-open Shalloak Road for a short amount of time whilst this is completed. We will update you as soon as we have the confirmed information.
Wednesday, 24 June 2026
08:00 AM
Project update
We have now installed 288 metres of pipe and are working with external partners to continue to lay new mains carefully on this project, due to the proximity of other utility services in the road.
We’ll be looking to make vital connections to the wider network on Thursday, 2 July. This will see customers’ supplies temporarily interrupted for a short time whilst we complete this work.
We’ll work to complete this as quickly as possible to minimise disruption.
Wednesday, 17 June 2026
08:30 AM
Project update
Approximately 260 metres of pipe has now been laid on this project and we will be looking to make vital connections to the wider network on Thursday, 2 July.
This will see customers supplies temporarily interrupted for a short time whilst we complete this work.
Wednesday, 10 June 2026
11:45 AM
Project update
We have now laid 241 metres of pipe on this project and we will be looking to make vital connections to the wider network on Thursday, 2 July. This will see customers supplies temporarily interrupted for a short time whilst we complete this work.
We have also prepared the road ahead of installing the next 80 metres of pipe.
Wednesday, 3 June 2026
12:35 PM
Project update
We have excavated and installed another 52 metres of water main over the last week.
We’re working to return the road to its original condition as we progress along the project route.
Wednesday, 20 May 2026
11:00 AM
Project update
Our team has now laid 66 metres of new water main along the project route and we have started preparing for the first customer supply connection to the network.
Wednesday, 13 May 2026
13:00 PM
Project update
We’ve started laying the new pipeline along Shalloak Road, but were unable to complete the first connection to our existing network as previously planned and this will be rescheduled.
Tuesday, 5 May 2026
10:30 AM
Project update
Our team has started to work in Shalloak Road and will be digging in order to complete the first connection to the network tomorrow (Wednesday, 6 May).
There may be a short interruption to your water supply while we complete this and we’ll work as quickly as possible to minimise disruption.
Tuesday, 28 April 2026
13:01 PM
Project update
We’ve arrived on Shalloak Road and have begun setting up our working areas along the project route.
We are planning to make our first connection on Wednesday 6th May and some residents may have a short interruption of supply. Any affected residents will be warned in advance.
The road closure is now in place, please follow the diversion route highlighted above.
We do all we can to minimise disruption to the community when laying new water mains and always look to install pipes in locations which will cause the least disruption, such as grass verges and when in a road, as close to the verge as possible.
In the case of Shalloak Road, residents and businesses will still be able to access their property, but our team may have to make the working area safe to cross. This may mean waiting while the team does this.
We’ll be working in stages along the road and will be using a rolling road closure that will change location when our team has finished laying pipe in each section of the road.
This means the direction you enter your property may not be your usual route, or may change as we move along the road. The diversion route will be signposted for the duration of the work and will be available on this webpage.
Customers with additional needs be it a disability, mental health or financial concerns can sign up to our Priority Services Register to help us understand how we can help you. More information can be found at southeastwater.co.uk/priority
This dedicated scheme webpage will be updated as work progresses, but if you have any concerns during the work, the staff on site will be happy to answer any questions you may have.
If you would like to speak to us direct, please call our advisors on 0333 000 0002 or email us at customerservices@southeastwater.co.uk
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