Our vision is to be the water company people want to be supplied by and want to work for.
What we do
We supply top quality drinking water to 2.2 million customers in the south east of England.
Through a network of 9,000 miles of pipe, we deliver 520 million litres of water every day. It's the skill and expertise of our employees that ensures our water meets the highest of standards.
We make sure we can meet the needs of our customers both now and in the future.
To supply today’s customers, we draw water from more than 250 boreholes, six rivers and six reservoirs. This water is treated at one of our 83 treatment works.
To maintain such a vast – and vital – service, our business must never stand still. We're investing more than £433 million between 2020-2025 to develop new resources, extend and upgrade treatment works and lay new water mains.
Our customers rely on a secure supply of our natural resource – water. That’s why we see our role as guardians of the environment.
Good to know
520 million litres of water a day – that’s how much water we supply to around 2.2 million people
83 water treatment works – that’s how we ensure our water is of the highest quality
500,000 water quality tests each year - that’s how we ensure your water meets the highest standards
9,000 miles of water mains – that’s how we transfer fresh drinking water direct to your tap
950 employees – that’s how we make sure your water supply runs 24 hours a day, 365 days a year
Our supply area
We supply top quality drinking water to 2.2 million people across the south east of England. From Aldershot in Hampshire across to Whitstable in Kent, our teams work hard to keep taps flowing across Hampshire, Berkshire, Surrey, Sussex and Kent.