We’re really pleased you’re thinking of having a water meter installed. Thousands of our customers are already saving money this way.
You can apply to get a water meter fitted using the form below.
Before you begin
It should only take a couple of minutes to complete the form. Before you get started, make sure you have the following to hand:
- Your water account number, which can be found on your bill
- Property details
- Whether you share your water supply with a neighbour
Information for tenants: You have the right to request a water meter without needing your landlord's permission. However if any changes to the internal pipework or fixtures are required, you will need to get approval from your landlord first.
After you apply
Once you’ve applied, we’ll contact you to arrange a survey of your property. This is so we can check if we can fit a meter.
We aim to install meters within three months of receiving your application, but it’s usually much sooner. If you rent your home, please contact your landlord to let them know you’d like a meter fitted.
Interested in smart metering?
We’re currently carrying out a 10-year smart metering programme across our supply area, so we can work together to protect our water supply and save you money.
All meters installed as part of our smart metering programme are smart-enabled. This means they’re ready to connect automatically to the network once it’s available in your area. We’ll keep you updated throughout the process and let you know when your meter connects to our smart meter technology.
You can find out more information about our smart metering programme here.(opens in a new tab)