What are we doing?
We have been carrying out preparatory work as part of our plans to upgrade the site. This includes improvements to the entrance, ahead of work starting to help upgrade the infrastructure on site.
Further work to prepare the site is due to be carried out from the end of October 2026, ahead of the installation of a nitrate removal plant, which will be in addition to the existing infrastructure on site.
This will include the construction of kiosks and tanks on site and we’re expecting the work to take around 12 months to complete.
Following the construction, several tanks and buildings would be visible above ground, and we are looking at screening options as part of the planning process.
We’re really sorry for any noise or disruption caused by additional vehicle movements to and from the site during the course of the work.
There may be increased noise levels during working hours due to the operational activity, and there will be additional heavy goods vehicles using Whyteladyes Lane to access the site.
Our team will work as hard as possible to keep disruption to a minimum. We are carrying out noise investigations and looking at what acoustic measures can be taken to minimise the impact, both during construction and when the site is operational.
We can confirm that your water supply should be maintained as normal throughout the project.
If you need any extra support, you can join our Priority Services Register. We have all sorts of services to help you if you need it. For example, if you’re struggling financially, you have an illness or disability or you’re looking after a child under five.
Find out more and sign up at southeastwater.co.uk/priorityservices.
If you’d like to know more or you have any questions before the work starts, please call or email us:
- Call our advisors on: 0333 000 0002
- Email: customerservices@southeastwater.co.uk
When the work is underway, the team on site will also be happy to help you.
Thank you for your understanding while we improve the water supply for you and your neighbours.
We will post further updates on the work as the project progresses.
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