Key facts
Location: Cotman’s Ash Lane
Length of replacement: 670 metres
Work: Replacing ageing water main
Starts: Monday 24 August
Duration: Approx. nine weeks
We are starting a project to upgrade 670 meters of ageing, burst-prone pipe on Cotman’s Ash Lane. This will strengthen the network, make your water supply more reliable, and reduce the amount of water lost to burst pipes in Kent.
When will work start, and how long will it take?
Starting on Monday 24 August we will begin installing the new water main. We shall be drilling north as we replace the mains pipes. We expect this project to take around nine weeks to complete.
Will there be roadworks?
In order to ensure the safety of motorists, pedestrians and our team carrying out the work,we’ll need to close Cotman’s Ash Lane for the duration of the project.
A full diversion route, agreed with Kent Highways, will be signposted for the duration and will soon be available to view on this webpage.
We do all we can to minimise disruption to the community when laying new water mains and always look to install pipes in locations which will cause the least disruption, such as grass verges and when in a road, as close to the verge as possible.
In the case of Cotman’s Ash Lane, residents and businesses will still be able to access their properties.
As with all our roadworks, we always maintain access for emergency services. Emergency services are briefed well in advance. Our team will work as quickly as possible to make working areas safe for emergency vehicles to cross.
Bin collections and postal deliveries will still be able to access properties for the duration of our work. We advise of these services of our works and it is up to these providers to ensure that their services can continue during our works. Our on-site team will work with providers.
As the work will require connections to the existing network, there will be a short interruption in supply. We will notify you in advance when this is due to happen if you are impacted by this.
Customers with additional needs be it a disability, mental health or financial concerns can sign up to our Priority Services Register to help us understand how we can help you. More information can be found at southeastwater.co.uk/priority
This dedicated scheme webpage will be updated as work progresses, but if you have any concerns during the work, the staff on site will be happy to answer any questions you may have.
If you would like to speak to us direct, please call our advisors on 0333 000 0002 or email us at customerservices@southeastwater.co.uk
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