We’re always working to improve our water network to continue to supply top quality drinking water across the south east.
We’re going to be making some improvements to the water network in the Ringmer area soon.
What's going to happen and when?
We’re going to install new water pipes across different sections to improve our network in the Ringmer area.
By installing this additional pipeline, we’ll be able to supply new developments in the area and maintain the existing water pressure for customers.
The planning for this project is underway and we’re starting work from Thursday, 23 July 2026. Our teams will work weekdays and some Saturday mornings.
We expect the project to take approximately four months in total. We’ll do our best to get the work done faster if we can.
We thank you for your understanding while we improve the water supply in your area.
Road closures
Rolling road closures will be in place during the course of the project for the safety of motorists, pedestrians and our work force.
The closures are scheduled to be as follows:
- Junction of New Road and Gote Lane - from Thursday, 23 July for approximately four weeks
- Ringmer Road (cycle lane) - under two-way traffic lights from Monday, 24 August for approximately six weeks.
- New Road - between Monday, 26 October and Friday, 30 October.
The diversion routes for the works are as follows:
Gote Lane:
Red - Working area/road closure
Blue - Diversion route
New Road:
Red - Working area/road closure
Blue - Diversion route
Frequently asked questions
We’re sorry for the disruption this work is going to cause; we know it’s inconvenient. We’ll do our absolute best to keep it to a minimum.
We’ll maintain access to homes and businesses during this work.
There may be a wait occasionally if we’re working directly outside the entrance to a property just while our team makes the area safe to cross, or complete an element of work such as a concrete pour.
There may be a short interruption to supply when we connect our new pipes to the existing network.
We’ll let those impacted know if this is going to happen at least 48 hours beforehand.
If you have any questions or concerns before the work starts, please contact us:
- Call our advisors on 0333 000 0002
- Email customerservices@southeastwater.co.uk
Project updates
Tuesday, 15 September, 2026:
We have laid a further 60 metres of water mains this week and we’re building a bypass for the remaining pipework.
We will need to carry out further connections to our network, with the next planned date being overnight on Wednesday, 30 September.
There may be a short interruption to supply while we carry out this work, and we’re working at night to minimise disruption. We’re sorry for any inconvenience this will cause and we’ll work as quickly as possible to complete this.
Tuesday, 8 September, 2026:
Due to unforeseen circumstances, we were unable to complete a planned connection to our network overnight on Wednesday, 2 September.
We’re working to reschedule this and we’ll confirm the date for this as soon as possible.
Tuesday, 1 September, 2026:
We’ve tested the first section of pipeline laid and are planning a connection to the existing network on Wednesday, 2 September at 10pm. There will be a short interruption to supply while this takes place.
Tuesday, 25 August, 2026:
We’ve carried out a connection to our network on New Road today (Tuesday, 25 August).
There was a short interruption to supply for 14 properties while this work was carried out.
We’re sorry for the inconvenience caused by this.
Wednesday, 19 August, 2026:
Work continues to lay the mains on this project, after an initial 72 metres of pipeline was laid, tested and chlorinated.
We completed a connection to our network last Thursday (13 August), with our next connection planned for Tuesday, 25 August, and two more to follow next month (Wednesday, 9 September and Wednesday, 30 September).
There may be a short interruption to customers’ supply while this work is carried out.
We’re sorry for the inconvenience caused by this and we’ll work as quickly as possible to complete the work to minimise disruption.
Tuesday, 11 August, 2026:
We are in the process of testing the 65 metres of new pipe laid in the ground, before moving on with the project.
We are planning to install a vital piece of equipment on Thursday, 13 August and another on Tuesday, 25 August, which may see a temporary disruption to customers’ supply while work is being carried out.
We’re sorry for the inconvenience caused by this and we’ll work as quickly as possible to complete the work to minimise disruption.
Tuesday, 4 August, 2026
We’ve started laying the main for this project, with 65 metres now laid. We’ll be continuing to lay more new pipeline this week.
Monday, 27 July, 2026:
Work is now underway on our project to improve our water network in Ringmer.
The road closure has been set up at the junction of New Road and Gote Lane, with around 30 metres excavated to date ready to install pipes.
We're planning to make two connections to our network in the week commencing Monday, 17 August and we'll confirm the dates for these, once confirmed.
Wednesday 19 August, 2026:
Work continues to lay the mains on this project, after an initial 65 metres of pipeline was laid, tested and chlorinated.
We completed a connection to our network last Thursday (13 August), with our next connection planned for Tuesday, 25 August, and two more to follow next month (Wednesday, 9 September and Wednesday, 30 September).
There may be a short interruption to customers’ supply while this work is carried out.
We’re sorry for the inconvenience caused by this and we’ll work as quickly as possible to complete the work to minimise disruption.
Share this Article: