After several bursts in the last five years, this project will be replacing approximately 600 metres of aging, burst prone pipe in the Shalloak Road area in order to strengthen the network, make your water supply more reliable, and reduce the amount of water lost to burst pipes in Kent.

Key facts

Location: Shalloak Road

Work: Replacing approx 600m of water main

Starts: Monday 27 April

Duration: Approx. 11 weeks

Investment: Approx. £800,000


When will work start, and how long will it take?

We’ll be starting work in Shalloak Road on Monday 27 April. We expect the work to take approximately 11 weeks. We’ll do our best to get the work done faster if we can.

Will there be roadworks?

For the safety of our team and the public, we will need to implement a rolling road closure along the route of this project.

We know road closures can be disruptive and they are a last resort, however safety is at the forefront of our minds. An evolving diversion route, agreed with Kent Highways, will be signposted for the duration and published on this webpage.


We do all we can to minimise disruption to the community when laying new water mains and always look to install pipes in locations which will cause the least disruption, such as grass verges and when in a road, as close to the verge as possible.

In the case of Shalloak Road, residents and businesses will still be able to access their property, but our team may have to make the working area safe to cross. This may mean waiting while the team does this.

We’ll be working in stages along the road and will be using a rolling road closure that will change location when our team has finished laying pipe in each section of the road.

This means the direction you enter your property may not be your usual route, or may change as we move along the road. The diversion route will be signposted for the duration of the work and will be available on this webpage.


Customers with additional needs be it a disability, mental health or financial concerns can sign up to our Priority Services Register to help us understand how we can help you. More information can be found at southeastwater.co.uk/priority

This dedicated scheme webpage will be updated as work progresses, but if you have any concerns during the work, the staff on site will be happy to answer any questions you may have.

If you would like to speak to us direct, please call our advisors on 0333 000 0002 or email us at customerservices@southeastwater.co.uk


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