As the population in Kent grows, the demand for water increases. We want to make sure we can continue to supply our customers homes with top quality drinking water and maintain your water pressure.

To help do this, we are laying 430 metres of new water pipe near Thanington Road, Canterbury.

Key facts

Location: Thanington Road, Cockering Road and Ashford Road, Strangers Lane

Work: Laying approximately 430m of water main

Starts: Monday 21 April, 2026

Duration: Approximately 20 weeks

Investment: Approximately £600,000


Project details

  • Strangers Lane (21 April until 23 June)
  • Cockering Road (24th June until 24th July)
  • Ashford Road and Thanington Road (27th July until 7th August)
  • The A28 near Howfield Lane (10th August until 28th August

Updates on our progress are published below.

Project timeline



Tuesday, 11 August 2026
12:30 PM

Project update

Our team has now temporarily left the working site.

We are looking to schedule a date when we will return to carry out the final section of work required and will update you when this has been confirmed.



Tuesday, 4 August 2026
07:39 AM

We have the final connections to make to the existing network and these are currently being planned. We have left the area and will confirm when we will return to make these connections.


Thursday, 23 July 2026
07:30 AM

Project update

We are in the process of commissioning the new water mains which have now been laid. As part of this process we will be carrying out some work to connect the pipes to the wider network.

These works may require a short interruption to supply whilst the work is carried out and we’ll confirm the dates in due course.



Friday, 17 July 2026
14:00 PM

Project update

We’ve laid all new water main and now need to make connections to the existing network and are planning these.

We’ll then need to test all new main, chlorinate it to make sure it is safe to carry drinking water and finally commission it and bring it into service.




Wednesday, 8 July 2026
11:45 AM

Project update

We have now completed laying all 410 metres of water mains on this project and we’re working to reinstate the working area..

Our next connection on Cockering Road is currently scheduled for Thursday, 16 July. When we make this connection, there may be a short interruption to supply. We’ll work to complete this as quickly as possible to minimise disruption to customers.

Further work will be required for a small section of pipeline on the A28 Thanington Road, with a connection now planned for Monday, 30 July.

We will also be installing a key piece of equipment near Howfield Manor on the evening of Tuesday, 18 August which may also include a short interruption to supply. We are sorry for this and we’ll work to minimise disruption as much as possible.



Wednesday, 1 July 2026
13:00 PM

Project update

We aim to make our next connection on Cockering Road on Thursday, 16 July. This had previously been scheduled for Tuesday, 30 June, but has been pushed back due to unforeseen circumstances.

When we make this connection, there may be a short interruption to supply. We’ll work to complete this as quickly as possible to minimise disruption to customers.

Further work will be required for a small section of pipeline on the A28 Thanington Road, with a connection now planned for Monday, 30 July.

We will be installing a key piece of equipment near Howfield Manor on the evening of Tuesday, 18 August, which may see a supply interruption for a short amount of time.



Wednesday, 24 June 2026
08:00 AM

Project update

We have now laid 377 metres of water main in Strangers Lane as we continue to make good progress on this project.

We have 40 metres of pipeline to install in Cockering Road and we plan to make a further connection to our network on Cockering Road on Tuesday, 30 June.

During this time, there may be a short interruption to supply while we carry out this work. We’ll work to complete this as quickly as possible to minimise disruption to customers.

Further work will be required for a small section of pipeline on the A28 Thanington Road, with a connection planned for Monday, 27 July.



Wednesday, 17 June 2026
10:00 AM

Project update

Around 369 metres of water main have now been laid in Strangers Lane, we are now approaching our turning on to Cockering Road.

We completed work to connect to our network on Strangers Lane and Cockering Road on Tuesday, 16 June.

This was part of a series of connections we need to make that may impact customers' water supply for a short period of time. Once each connection has been carried out, customer supplies will be restored.

We'll provide updates on dates for further connections once confirmed.


Wednesday, 10 June 2026
11:30 AM

Project update

Approximately 334 metres of water main have now been laid in Strangers Lane as our teams continue to progress well on this project.

We will also be making a series of connections to our network that may impact customer supply for a very short time.

The first of these is on Tuesday, 16 June on Strangers Lane, the next connection is on Tuesday, 30 June on Cockering Road.

Once the connections have been carried out, customer supplies will be turned back on.



Tuesday, 2 June 2026
14:00 PM

Project update

We are continuing to excavate and install the new mains, progressing along Strangers Lane, north of Ashenden Close.

We’re working in sections and returning the area to its original condition as we move up the road.



Tuesday, 12 May 2026
15:30 PM

Project update

We’ve now laid 134 metres of pipe in Strangers Lane and have now crossed the junction of Bramley Avenue. As we progress along the road, we are returning the working area to its original state before we move to the next section.


Tuesday, 5 May 2026
16:31 PM

We’ve now laid 60 metres of pipe in Strangers Lane and our team is currently crossing the junction of Bramley Avenue as they progress along the project route.


Tuesday, 28 April 2026
13:01 PM

Project update

We’ve now started to dig out trenches in Strangers Lane and have laid the first 12 meters of new water main on this project.



Wednesday, 22 April 2026
15:51 PM

Project update

Work has begun on Stranger’s Lane and test holes have been dug out in order to advise the best route through the ground for the new main.

We expect to be on this section of the project until Tuesday 23 June.


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