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We're currently installing more than 11 kilometres of water main between Fleet and Odiham, Hampshire.

This investment, approximately £11 million in total, was identified as a high priority due to the predicted increase in population and demand in the coming years.

To reinforce our network and draw in larger volumes of water from other areas of our underground system, we need to install the new pipe before April 2023.

The route identified takes the pipe through Cove Road, Fleet Road, Bagwell Lane and Elvetham Heath Way in Fleet. Pipe is also to be laid in Pale Lane, Bagwell Lane, Dunleys Hill and Odiham Road, Hook. Other impacted roads include Poland Lane, Winchfield and The Hurst.

Route map

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A mixture of traffic management measures will be in place to keep the public and our workforce safe throughout the project, including a series of road closures.

There will also be a short section of work within North Hants Golf Club in late 2022 into early 2023 which will require Cove Road to be closed for a second time to allow space for large machinery to be safely positioned.

Work started in June 2021 and we anticipate the project will be complete by April 2023, although our workforce will work as quickly and safely as possible to reduce the length of the scheme.

A virtual customer engagement event was held in April and anyone who was unable to attend can download a copy of the presentation here. A list of frequently asked questions and answers can be found at the bottom of this web page.

You can also watch a recording of the presentation by clicking here.

Project timetable

LocationStart dateApprox durationPlanned end dateTraffic management plans
Fleet Road (Pale Lane Junction)29/11/212 weeks 12/12/2021Temporary traffic lights
Bogs Road Crossing13/01/222 days14/01/22Stop and go
Fleet Road10/01/2210 weeks and four days25/03/22Road closure
Total Fleet Road section29/11/2116 weeks and four days (no works between 10/12/21 and 10/01/22 to minimise disruption to the local community)25/03/22Road closure and stop and go
Taplins Farm Road crossing10/01/223 days13/01/224-way lights
The Hurst14/01/227.5 weeks28/03/22Road closure
Bagwell Lane section01/07/2137 weeks and four days (road closure will be lifted between 18 December 2021 and 4 January 2022 in order to minimise disruption to the community)22/03/22Road closure
Elvetham Heath Way29/03/224 days01/04/224-way lights
Elvetham heath way roundabout04/04/226 days08/04/224-way lights
Elvetham way footpath01/06/202243 weeks25/03/2023Footpath closure
Total Elvetham Heath Way section29/03/2252 weeks25/03/20234-way lights and footpath course
Winchfield Road (Station Road)23/03/2211 weeks15/07/22Road closure
Dunleys Hill20/06/224 days24/06/22Road closure and traffic lights
Pale Lane18/07/2210 weeks31/10/22Road closure
Cover Road phase 2 (closed to allow drilling rig for golf course)11/10/2212 weeks10/01/2023Road closure

Diversion routes

Fleet Road

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The Hurst

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Dunleys Hill

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Bagwell Lane

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Pale Lane

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Winchfield Road (Station Road as known locally)

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Frequently asked questions

What are we doing?

We’re installing 12 kilometres of water main between Fleet and Odiham. We anticipate the project will take approximately 21 months to complete.

Where is it?

Construction work will take place along Cove Road, Fleet Road and Elvetham Heath Way in Fleet. Pipe will also be laid in Pale Lane, Dunleys Hill, Poland Lane, Bagwell Lane and Odiham Road, Hook. Other impacted roads include Winchfield Road and The Hurst.

Will we be closing the road?

For safety reasons this project will involve a series of road closures. While we know road closures can be frustrating it is vital we prioritise the safety of both the public and our workforce. Details on road closures and diversion routes can be found on our website. All road closures and diversion routes have been agreed by Hampshire County Council’s Highways team.

Why can't you use traffic lights in Fleet Road?

We have closed Fleet Road because it is not possible to work safely and maintain access past the works. The available route for the new pipe is dictated by the existing underground utility congestion.

We understand the diversion route is inconvenient but is the only viable solution as agreed by Hampshire County Council.

How will I get to my house?

Access to homes and businesses will always be available, however your access point may change depending on where the working area is. Our team will deliver cards through your door to let you know when the working area is moving and you can speak to the crew on site if you have any concerns.

How will the closure impact the buses?

We’ve been in close communication with bus companies throughout the planning phase of the project and any changes to bus stop locations or timetables will be available on the website.

What is the aim of the project?

We need to strengthen the water network in the area to help us to continue to supply top-quality drinking water as the community grows.

Will the water supply be interrupted?

We do not anticipate any interruption to supply as a result of this work. If for any reason we do need to switch off customer water supplies we will notify you well in advance.

I have additional needs and I require extra support

Customers with additional needs be it a disability, mental health or financial concerns can sign up to our Priority Services Register to help us understand how we can help you. More information can be found here.

How can I find out more information?

We provide regular updates on the project on our dedicated webpage, you can also sign up for updates using our In Your Area map. We also provide updates on our Facebook and Twitter pages. You may also read about the project through the local media.

How have you communicated the scheme?

We sent letters to local residents and businesses and held a virtual customer information event on April 19th, 2021. This gave our customers a chance to see the project plans in detail and ask questions to the project team. We’ve also been in close contact with our stakeholders and local businesses throughout the planning phase of the project. We provide regular updates on our webpage and on our social media channels.

Project updates

January 24, 2022

Our workforce has now installed more than 2.1 kilometres of new pipe in Bagwell Lane while more than 60 metres of main has also been laid along Fleet Road.

January 17, 2022

Works in Bagwell Lane are continuing to progress well with more than 2 kilometres of water main installed so far.

Our workforce has also started laying pipe in Fleet Road, close to the junction of Pale Lane, with approximately 30 metres of new pipe installed to date.

January 13, 2022

From 17 January, the Tiger 7 bus route between Hartley Wintney and Fleet will be suspended temporarily.

Customers who use this route are advised to instead use the Stagecoach route 7 and details on its timetable can be found here.

January 10, 2022

Work in Fleet Road, Fleet, resumes this week and a road closure will be in place to protect motorists and pedestrians from our working area.

Meanwhile, we're continuing to lay a new water main along Bagwell Lane, where a road closure is also in place.

We're really sorry for any inconvenience caused and we're grateful for everyone's patience while we carry out this vital work.

December 17, 2021

Bagwell Lane will be reopened to through traffic from lunchtime Saturday 18 December following tarmac reinstatement of the road surface.

November 8, 2021

We've continued to make good progress installing new water main in Bagwell Lane, Odiham and Cove Road, Fleet.

More than 2.5 kilometres of pipe has been installed across the project so far.

October 20, 2021

We're inviting Elvetham Heath residents to join us at a public information session in November.

Our project team will be at the Key Centre, The Ky, Fleet, from 7pm until 9pm on 10 November.

We will gladly answer any questions you have about the project.

For more information, click here.

October 15, 2021

We have continued to make good progress with installing the new water pipe and more than 2 kilometres of new main has been laid so far.

We recently carried out an exciting environmental project as part of this vital work - using detection dogs to help us locate great crested newts and protect them from our construction area.

You can find out more here.

September 17, 2021

We've continued to make good progress this week and our workforce has installed 1.6 kilometres of water main in total so far.

The maps below show where the road closures are currently situated and we're grateful for the patience shown by residents during this vital work.

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September 10, 2021

Our £10 million project to install 12 kilometres of pipe between Fleet and Odiham, Hampshire, continues to make good progress with more than 1.5 kilometres of pipe laid so far.

From next week, Cove Road West will be closed to motorists as we continue to lay pipe in the area.

We’re really sorry for any disruption caused and would like to thank residents for their continued patience during this vital project.

September 3, 2021

We’re making good progress with our project to install new water main along Cove Road – forming part of a wider scheme to lay 12 kilometres of pipe between Fleet and Odiham.

Our workforce is working slightly ahead of our planned schedule and therefore we plan to close Cove Road west of Ancells Roundabout earlier than planned.

Cove Road is now planned to be shut west of the roundabout from Monday 13 September. Once the western section is closed, the eastern side will be opened. However, motorists should still use our signed diversion route as Ancells Road is not suitable for diverted traffic.

We will no longer need to use temporary traffic lights in Cove Road East as we originally anticipated.

We’re really grateful for the patience shown by customers and motorists so far and we are very sorry for any disruption the road closure may be causing.

August 27, 2021

Our workforce is now approaching the roundabout linking Cove Road and Ancells Road.

We anticipate construction within the roundabout section will begin on Monday 6 September and will last for approximately two weeks.

Due to existing utilities in the road, we cannot cross the roundabout along the main road. Therefore, our plan is to use the slip road to Old Cove Road to continue installing the new pipe.

Unfortunately, this does mean parking directly outside of properties may be restricted, but access to driveways will always be maintained.

We are really sorry for the disruption this section of work may cause and we are very grateful for the patience shown by residents so far.

August 23, 2021

We have now installed more than one kilometre of water main across the scheme as we continue to make good progress.

The maps below indicate where the road closures in both Bagwell Lane and Cove Road are currently situated. Once again, we're really sorry for any disruption these may cause.

August 6, 2021

Our workforce made great progress throughout July and will continue to lay pipe in Cove Road and Bagwell Lane throughout August.

The maps below show where our road closures are currently situated and we are really sorry for any disruption caused.

July 30, 2021

We have made good progress throughout July and our workforce has installed more than 600 metres of water main in total since the project started.

The maps below show where our road closures are currently based and we apologise for any disruption these may cause.

July 23, 2021

Water main installation continued this week and we have installed more than 400 metres of pipe in total so far.

We're really grateful for the patience shown by the community and the kindness towards our workforce while we carry out this vital work.

July 16, 2021

We’ve continued to make good progress with this vital project to protect drinking water supplies in Hampshire.

Our workforce has installed 213 metres of pipe in Poland Lane and Bagwell Lane combined while 60 metres of main has been installed so far along Cove Road.

Thank you to our customers for their continued patience as the works progress.

July 09, 2021

Our workforce has continued to make good progress with pipe installation this week. Work in Poland Lane is now complete and we have commenced pipe laying in Cove Road and Bagwell Lane.

So far, 20 metres of new water main has been installed in Cove Road and 165 metres combined in Poland Lane and Bagwell Lane.

The maps below indicate where the road closures are currently situated in both Cove Road and Bagwell Lane. We're very sorry for the disruption caused and would like to thank our customers for their continued patience.

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July 02, 2021

We’re making good progress and work in Cove Road, Fleet, is due to commence on Monday, July 5. Cove Road will be closed east of Ancells Road roundabout for a period of approximately 21 weeks and a clearly signed diversion route is in place.

Work will also begin in Bagwell Lane, Hook, from next week and the road will be closed for approximately 33 weeks. We’re really sorry for any disruption these road closures may cause.

Meanwhile, our work in Poland Lane, Hook, completed on Wednesday (30 June) and our workforce is currently working at the junction of Odiham Road and Bagwell Lane under temporary, four-way traffic lights.

June 25, 2021

We’ve been making good progress with our pipe installation work in Poland Lane and we have installed 70 metres of water main so far.

We were due to complete work in Poland Lane yesterday (Friday) but an unforeseen delay means we are working slightly behind our planned schedule.

Work will continue in Poland Lane until Wednesday, June 30 under the same traffic management conditions.

Once complete, four-way traffic lights will be installed at the junction of Poland Lane and Odiham Road to enable our workforce to continue laying pipe towards Bagwell Lane.

We are really sorry for the disruption this delay may cause and we are very grateful for the patience shown by residents so far.

June 2, 2021

Our interactive map is a great tool to receive text and/or email alerts about this project. Click here to sign up.


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