If your emergency is not listed below or you're unable to resolve the issue using our guidance, please call our 24/7 emergency number:0333 000 0365(opens in a new tab)
Checking for Service Interruptions...
Checking for Service Interruptions...Guidance for water emergencies
Help for customers with additional needs
If you, or someone you know, is without water and needs extra support due to ill health or disability (for example getting to a bottled water station), please call our Customer Care team on 0333 000 2468(opens in a new tab). We're here Monday-Friday 8am to 7pm and Saturdays 8am to 1pm. For out of hours emergencies, please call 0333 000 0365(opens in a new tab).