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Check our interactive map to see if there are any known incidents in your area affecting your water supply.

You can even use this to get free updates on supply interruptions via text and email, so you're always in the know.

There are currently 4 ongoing interruptions to our network.
Service updates
Select a postcode to view the latest information
RH17 6QZ

PADDOCKHURST LANE, BALCOMBE, HAYWARDS HEATH, WEST SUSSEX,
Updated: 17/5/2025 - 6:50

We are sorry to our customers in the Balcombe area who are still experiencing no water or low water pressure this morning. We have been working throughout the night, and believe this to be caused by issues at the local reservoir. These complex investigations this will continue today. We have managed to re-route some of the water in our network, and we are injecting water directly into the network via tankers. This means most customers should have their supplies returned whilst we continue to investigate the issue. Please rest assured we're doing everything we can to get you back up and running as soon as possible.

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BN22 9RH

BRODRICK ROAD, EASTBOURNE, EAST SUSSEX
Updated: 17/5/2025 - 6:22

We are sorry to our customers in Eastbourne who are still experiencing no water or low water pressure this morning. This has been caused by two burst waters in the area. We are trying to fix these as quickly as possible, however these are complex repairs therefore we cannot say just yet how long this will take. We have managed to re-route some of the water in our network which means most customers should have their supplies returned whilst we continue to work on the repairs. Please rest assured we're doing everything we can to get you back up and running as soon as possible.

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GU11 1JU

VICTORIA ROAD, ALDERSHOT, HAMPSHIRE,
Updated: 12/5/2025 - 12:14

We're sorry to customers in the Aldershot area who have been experiencing lower than normal water pressure recently. This is because a drinking water storage tank which feeds the area has been taken out of supply temporarily. While we are supplying the area from alternative sources, the area's water pressure has been lower than normal. Work is being undertaken and is extremely complex. We will provide more detailed information as soon as we can.

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GU11 3QE

JUBILEE ROAD, ALDERSHOT, HAMPSHIRE,
Updated: 12/5/2025 - 12:11

We're sorry to customers in the Aldershot area who have been experiencing lower than normal water pressure recently. This is because a drinking water storage tank which feeds the area has been taken out of supply temporarily. While we are supplying the area from alternative sources, the area's water pressure has been lower than normal. Work is being undertaken and is extremely complex. We will provide more detailed information as soon as we can.

View details for this Interruption

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