This research was launched with Accent to help inform plans for engaging with businesses about water efficiency and water saving.
South East Water were looking to understand in greater depth:
- Non-household customers’ attitudes and current behaviour with respect to water efficiency
- Non-household customers’ consideration and importance of water beyond any operational needs
- Drivers of change and barriers to improving water efficiency
- How South East Water and the industry more broadly can better support businesses to be more water efficient
- Understanding perceptions of South East Water ideas to improve water efficiency
